FAQs

What is your turn around time?

The current turn around time for sending out orders is 7-10 BUSINESS days. This does not include weekends and holidays. Also note that this doesn't account for shipping time.

How do I care for my Bow?

DO NOT place your bows in a washing machine as it will ruin the bow. If needed, we suggest to spot clean and lay flat to dry.

If something is out of stock, will it return?

Most prints are limited and once they sell out, they are gone for good. However, we will try our best to restock the popular "solids", when possible. 

What is your return policy?

Each bow is handmade for YOU! Therefore, we DO NOT offer returns! However, if for some reason our bows arrive damaged or defective from our doing, please email nayviemaed@gmail.com within 7 days of receipt so we can make things right! 

This does not apply to items that have gone missing or were damaged due to postal service.

All SALE item orders are final sale.

Coupon Codes Policy?

Please confirm that discount codes have been applied to your order before completing your order. We are NOT able to apply codes after an order is placed. If your code isn't being applied please contact us BEFORE completing your order.